How Can We Help?
Choose the option below that fits your situation. Every channel is handled confidentially by Ethics & Compliance. If you need help submitting or using any of these channels, please contact us at ethics@masdar.ae
CEO Message
Conducting business responsibly, with integrity and accountability, is fundamental to Masdar's culture.
We take pride in our exceptional people and projects, alongside our unwavering commitment to ethical practices.
Our conduct reflects the importance we place on upholding the highest standards of compliance.
Ask a Question
If you have an ethics or compliance question or an enquiry regarding a company policy, you can ask anonymously and confidentially.
Ask a Question
Report an Incident
Report suspected misconduct or a breach of the Code of Conduct, our policies, or the law. Give your name or report anonymously.
Click below to get started and we will ask you a few questions about the incident.
Get Started
Check Status
Already made a report? Sign in with the access number and password you were given to check progress or add information.
Check Status
Call Us
If you would prefer to speak to someone confidentially, call us and one of our representatives will be happy to assist you.
Calling from abroad? Choose your location below for the number assigned to your country.
Make a Disclosure
Use this channel to disclose and seek pre-approval for:
- Conflicts of interest (actual, potential or perceived)
- Gifts, hospitality and entertainment
- Sponsored travel
- Donations and sponsorships
- Outside employment and business interests
Available to Masdar personnel only.
Make a Disclosure
Need To Report a Suspected Personal Data Breach?
A personal data breach is any accidental or deliberate incident resulting in the unlawful loss, alteration or disclosure of personal data. Breaches must be reported immediately to the Ethics & Compliance team.
Report a Suspected BreachWhat Happens After I Raise a Concern or Grievance?
The Masdar Ethics & Compliance, and Grievances Helpline is a confidential and independent platform serving two distinct functions, including for reporting any employee grievances and any concerns you may have about any misconduct occurring at Masdar or its affiliates (collectively Masdar).
Once a grievance or an ethics & compliance concern is submitted either online or by phone, it will be thoroughly investigated and resolved. This is why, when making a report or grievance, it is important to provide as many details as possible concerning the nature of the potential misconduct or grievance, who is involved, and where the misconduct occurred, if you have this information.
The Masdar Helpline will provide you with a unique pin number allowing you to follow up on your grievance or concern by receiving and sending messages in a secure environment. For employee grievances, we ask that you provide your name so that we can work directly with you to resolve the issue.
Masdar is committed to protecting the anonymity and confidentiality of those individuals who may raise concerns and will not tolerate any direct or indirect acts of retaliation against an individual who, in good faith, reports a concern or suspected violation of Masdar's Code of Conduct, policies or the law. This includes retaliation against anyone for participating in an investigation. Proven cases of retaliation will not be taken lightly, and may result in disciplinary actions including termination.